Privacy Policy

Introduction

Welcome to Maya Data Privacy Limited (referred to as "Maya Data Privacy," "we," "our," or "us"). We are committed to enabling our customers to manage data in compliance with GDPR and other privacy standards while safeguarding individual privacy. This Privacy Notice explains how we collect, use, and protect your personal data when you interact with us via mayadataprivacy.eu and other associated platforms. It also outlines your privacy rights and how legal protections apply to you. Please read this Notice alongside our Cookie Policy.

Definitions

• Personal Information: Data that can identify you directly or indirectly.
• Data Controller (Controller): The party responsible for determining how and why personal data is processed.
• Data Processor (Processor): The party that processes personal data on behalf of the Controller.

What This Privacy Notice Does Not Cover

This Notice does not cover personal data handled by us on behalf of our customers when acting as a Processor under applicable agreements. Our customers, as Controllers, are responsible for any data processed on their platforms. It also does not apply to third-party websites, products, or services linked to our website.

What This Privacy Notice Covers

This Notice applies when we act as a Data Controller. It explains:

• How we collect your data.
• What data we collect.
• How we use your data.
• The legal basis for processing.
• Data sharing.
• Storage periods.
• International data transfers.
• Data security.
• Your rights.

How Do We Collect Your Data?

We collect personal data when you:

• Interact with our websites or apps (e.g., requesting a demo).
• Register for events, conferences, or webinars.
• Provide information while using our services or managing your relationship with us (e.g., setting up an account or processing payments).

Please see our Cookie Policy for more details.

What Data Do We Collect?

We collect the following types of personal data:

• Identity Data: Name, job title, passport copies, date of birth.
• Contact Data: Address, email, phone numbers.
• Client Data: Information relevant to the service provided.
• Financial Data: Bank account and payment details.
• Transaction Data: Purchase and payment history.
• Technical Data: IP address, login details, browser type, etc.
• Usage Data: Information on how you use our website and services.
• Marketing and Communications Data: Preferences for marketing and communication.
• Records of Discussions: Records of communications with customer support.

How Do We Use the Data?

We use your data for:

• Providing and improving products and services.
• Billing and processing payments.
• Legal compliance, such as tax obligations.
• Informing you about relevant updates and events.
• Other necessary purposes related to service provision.

Lawfulness of Processing

We process personal data under the following legal bases:

• Consent: For demo requests or direct contact.
• Contract: For providing services or products you’ve purchased.
• Legal Obligation: For compliance with laws, such as tax requirements.
• Legitimate Interest: For contacting former customers for follow-up purposes.

Sharing of Personal Data

We may share your data with:

• Vendors, Consultants, and Service Providers: For tasks like payment processing, analytics, CRM services, etc.
• Protection of Maya Data Privacy and Others: To comply with laws, enforce agreements, or protect rights.
• National Security or Law Enforcement: To fulfill legal obligations based on valid requests from public authorities.

Storage Period of Data

We will retain your personal data as long as needed for the purposes outlined in this Notice or until you withdraw consent. If you unsubscribe from marketing, we will retain a record of your email to avoid sending further communications.

International Data Transfers

When transferring data outside the EEA, we ensure it receives similar protection through Standard Contractual Clauses approved by the European Commission.

Data Security

We use reasonable measures to protect your personal data. However, no security system is perfect, and we cannot guarantee complete security. Always take precautions while browsing.